SHIPPING POLICY

Order Processing Time:

●    Orders are processed within 21-28 business days. Processing does not occur on weekends or holidays.

Delivery Time:
●    Standard Shipping: 21-28 business days

Shipping Costs:
●    Shipping fees are calculated at checkout based on your location and the chosen shipping method.

Order Tracking:
●    Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your shipment's status.

International Shipping:
●    We ship internationally to selected countries. Rates and delivery times vary by destination.

Customs Fees and Import Duties:
●    International orders may incur customs duties and taxes, which are the customer's responsibility. Please check with your local customs office for details.

Lost or Damaged Shipments:
●    We are not liable for packages that are lost or damaged during shipping. For damaged items, please contact the shipping carrier to file a claim.

Customer Service Contact:
●    For any questions regarding shipping, reach out to our customer service team at inquiries@veloluxhair.com